Service

Service

In order to ensure the continuous, smooth function of the high-tech biogas plants, BTS Biogas sets a particularly high value on service. An expert team of biologists and technicians is available around the clock for customers. The strategic location of the service warehouse allows required replacement parts to be delivered and installed quickly.

The matured technology of the BIOaccelerator allows existing plants to be upgraded and refurbished in the shortest time possible. We will be happy to advise you if you need information on components or services. To the contact form.

With our large network of professional partners, we are able to quickly and cost-effectively carry out services in connection with constructing and maintaining a biogas plant.

Technical Service

Technical Service

Technischer Service - Our team
Technischer Service - Our team

Experience service technicians ensure safe commissioning, regular maintenance, electrical inspections and oil monitoring. Downtime is thereby reduced to a minimum and a high level of availability is ensured. BTS Biogas is therefore capable of guaranteeing a workload of 8,000 full-load hours annually.

The complete service guarantees maximum yields at optimal biological and technical process conditions and high operational reliability. The customer benefits from a professional installation team arriving in no time. And all of that from one source - from your service partner with a longtime biogas experience.

Our services

Our services in detail

Service
  • Substrate and raw materials management
  • Quality management: recurring inspections, commissioning and repairs
  • Complete biological support, including the acquisition of fermentation auxiliaries
  • Property management
  • Maximizing profitability through maximum availability
  • Monitoring process biology
  • Cost security through contractual relationships
  • Calculations for adjustments when changing the ingredients

Customized service solutions

Customized service solutions

Whether a full-service contract, individual order or base maintenance - our service employees are at your side in word and deed.

You can flexibly control their time and their budget. If you like, you can maintain your plant yourself as much as you like and only contact us if you need us, via telephone or online counseling. Or, if you prefer, you can leave the complete maintenance and support of the plant to the BTS Biogas service experts. We offer complete services guaranteeing regular maintenance and the replacement of spare parts as well as a service team available as needed within 24 hours, 7 days a week. Strategically well-positioned warehouses continuously ensure a smooth and rapid supply of replacement parts for the plants.

Our optimization services

  • Full Service

    Full biological, technical and automation support (in the countries where the service is active)

    • Guarantee of 8.000 full load hours a year
    • Intervention service within 24 hours, 7 days a week
    • 24/24 support over the phone
    • Constant inspection of alarm systems
    • Biological analysis of raw materials
    • Scheduled maintenances
    • Replacement of consumable materials
    • Preventive work
    • Full report of interventions

  • Biology

    Optimization of the feeding and the biological efficiency of the fermenters

    • An integrated evaluation of all parameters with dinaMETAN in order to maximize the biological efficiency and to minimize the feeding and management costs of the plant
    • Support and optimization with dedicated biologist
    • Monthly visit to the plants and quarterly report
    • With NIRS measurement of 22 biomass parameters (DM, ODM, starch, XP, ADF, NDF, iNDF and XL,…)
    • Analysis of by-products
    • Yield calculation based on pFOM (potential fermentable organic mass)
    • Determination of pH, electrical conductivity, REDOX potential
    • Search of metabolic products such as volatile fatty acids (acetic acid, propionic acid, butyric acid,…)
    • Determination of ammonium and ammonia. Determination of ronutrients
    • Targeted delivery of micronutrients, salts and additives
    • Calibration and maintenance of the system for analysis of biogas

  • Technology & Automation

    Immediate intervention on every functional component of the plant

    • Support within 24 hours, 365 days a year
    • 24/24 support over the phone
    • 24/24 plant monitoring
    • Remote monitoring and remote software updates
    • Database of all the plant’s variables
    • Inspection carried out every six months by specialised technicians
    • Intervention management through a ticketing and management of alarm priorities
    • Replacement of warehouse parts
    • Mobile workshop
    • Full report of interventions
Service

Service

New American Sharholders in BTS Biogas

US Investor Group Acquires Large Minority Stake
PRESS RELEASE »

  • GTS Syngas
  • TS energyGROUP